Question 1

What is a Nanobag?

Accepted Answer

Nanobag is an ultra-light, super-strong reusable shopping bag designed to be compact and easy to carry, making it the perfect everyday carry item.

Question 2

What makes the Nanobag special?

Accepted Answer

Nanobag is an ultra-light, super-strong reusable shopping bag designed to be compact and easy to carry, making it the perfect everyday carry item. Our mission is to create the most practical bags in the world. Nanobags are constructed from a premium technical fabric that is designed to fold in on itself, allowing it to disappear in your pocket when it’s not in use. Additionally our bags feature comfortable handles, as we believe practicality and usability should go hand in hand.

Question 3

What material is the Nanobag made from?

Accepted Answer

The Nanobag is made from a premium technical diamond ripstop nylon fabric with a high strength to weight ratio. It’s silky soft and designed to fold on itself in order to eliminate air pockets.

Question 4

What are the washing instructions?

Accepted Answer

It can be machine washed on a gentle cycle at low temps, but we recommend handwashing with soap and water, as it preserves the coating on the bag the best.

Question 5

How do we ship?

Accepted Answer

We ship with USPS in the US. Estimated delivery time 2-4 days. Tracking number will be provided in your confirmation email. We ship with 2-4 days with Royal Mail in the UK. Estimated delivery time 2-4 days with Royal Mail. We ship with SF Express in Hong Kong. Estimated delivery time 3-5 days. We ship with Shippit in Singapore. Estimated delivery time 1-3 days. We ship with Registered Air Mail from China to the rest of the world. Estimated delivery time 4-15 days.All our deliveries are shipped with a tracking number that’s provided in your confirmation email.

Question 6

What sizes are available?

Accepted Answer

Nanobags come in multiple sizes, including:Nanobag Micro: Perfect for carrying all of your essentials while on the go. With 12 liters of space it fits a great deal despite weighing only 0.70 oz (20 grams). If you want the lightest bag of them all, this bag is for you. It won't be a burden to carry.Nanobag Standard: Fits 19 liters and weighs only 0.85 oz (24 gram) making it the ultimate bag for those on the go. The durable ultralight fabric practically disappears in your pocket and the triple-layered handles make it comfortable to use.Nanobag XL: Fits 25 liters and weighs just 1.05 oz (30 gram). The XL is perfect for those who need a bit more space without the extra weight. The durable ultralight fabric practically disappears in your pocket and the triple-layered handles make it comfortable to use.Nanobag Sling: Fits 19 liters and weighs only 0.85 oz (24 gram). Available in various colors, this sleek, modern, cross-body bag combines style with supreme portability. The durable ultralight fabric practically disappears in your pocket and the triple-layered handles make it comfortable to use.Nanobag Pack: The 14 liter Nanobag Pack is the perfect ultralight drawstring backpack for carrying all your essential gear. Whether you're heading to the gym, cycling, or shopping, this 0.95oz (27-gram) backpack is a great choice that won’t weigh you down.

Question 7

Is Nanobag safe to use?

Accepted Answer

Yes. The Nanobag is made from safe materials and has a PFC-free coating that protects the bag from dust and water.

Question 8

How much weight can a Nanobag hold?

Accepted Answer

Despite being ultra-light, Nanobags are incredibly strong and can hold up to 66 lbs (30 kg).

Question 9

How small do Nanobags pack down?

Accepted Answer

Each Nanobag folds into its built-in pouch, fitting easily into a pocket, making them extremely portable.

Question 10

Are Nanobags waterproof?

Accepted Answer

Nanobags are water-repellent but not completely waterproof. They provide protection against light rain and spills.

Question 11

Do Nanobags have comfortable handles?

Accepted Answer

Yes, our Standard, XL, Micro and Sling bags are equipped with 3-layered handles, ensuring durability and comfort even when carrying heavy loads. The Pack has drawstring straps made from the same soft materials as our bags.

Question 12

Where can I buy Nanobags?

Accepted Answer

Nanobags are available for purchase on our official website, Amazon, TikTok Shop and select retailers.

Question 13

Can I return or exchange a Nanobag?

Accepted Answer

We offer a refund or exchange of the products within 30 days if the barcode sticker is still attached. Please check our refund policy for detailed terms.

Question 14

How do I contact customer support?

Accepted Answer

You can reach us through our website’s contact form or via email at hello@nanobag.com.

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