FAQs
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping
Below are some common questions about shipping.
How long will it take to get my order?
Estimated delivery time 2-4 days. Tracking number will be provided in your confirmation email.
What shipping carrier do you use?
We ship with USPS in the United States.
Products
Below are some common questions about our products
How do I wash the Nanobag?
While our coating will keep most dirt from sticking to the bag you can also wash the bag. It can be machine washed at low temps, but we recommend handwashing, as it preserves the coating on the bag the best.
What is the Nanobag made from?
Nanobag is made from ultra fine nylon polymer threads which are woven into a custom made diamond ripstop fabric.
Is Nanobag safe to use?
Nanobags use a PFC-free repellency coatings on all our bags, which means our products are free of per- and poly-fluorinated chemicals.
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Where is the Nanobag manufactured?
All our bags are manufactured in China.
Help
Below are some of are common questions about orders
Still got questions?
You can contact us through on support@nanobag.com. We will be happy to assist you.
How do I become a reseller?
We’re always looking for new resellers. Please contact us on sales@nanobag.com.